Re: Question (FurnitureOrdering.com and West Express Inc)
They sent out the wrong items and refused to take responsibility for that? If I understand this correctly you had the original order delivered to N.C. but now have switched to VA. as the delivery destination? It may cost them a little more, but not much - they should absorb that as it was their mistake. Did you pay by credit card? If so, notify them IN WRITING (letter, not a phone call or an email) that they have a reasonable time to make this right or you will do a chargeback on your card. Keep a copy of the letter.
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.