Re: Question about new BY Sofa - Handmade or Manufacturing Defect?
All looks normal with that unit except perhaps the last photo where the L corner seat appears to be "shorter", however you can fix this by simply pulling the seat up and repositioning it correctly (a little more forward by about 1/2"), they are held in place with Velcro so it will stay where you put it.
When you order in inside recliner like in your configuration, you have to anticipate up to a 1" gap in the back, its unavoidable. For that reason B-Y doesn't recommend you float these in the room and I see you have yours in a corner - so it should be a moot point.
Cushions will "break-in" and even out, give them some time, When you are in a bustle back configuration AND a motion piece - you will not get perfect alignments - these are all pieces designed to go together once in a room. There is a higher standard for stationary pieces built on one frame, but for motion yours looks good. If you want that recliner seat "up" a bit, look underneath and see of there are adjustable plastic glides you can screw a turn or two - there should be. If not, a small shim will take care of that.
Duane Collie
Straight answers from thirty-six years in the business.
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