This is the Sun Delivery furniture policy. Read it carefully. It also applies to most every "white glove" delivery company out there. Damages are restored except in very extenuating situations, and the delivery company will have say in how damages are handled. The Keeping Room does not replace furniture with new unless the delivery service specifically authorizes it and agrees to pay for it, which is rarely done.
Duane Collie
Straight answers from thirty-six years in the business.
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