Re: Two issues with new Hancock & Moore sofa: fabric is fading and now sofa is squeak
"Fischer" does not appear to be a named Hancock and Moore / Jessica Charles fabric. A lot of stores will rename manufacturer's fabrics so consumers cannot cross shop them with other dealers, that may be the case here. A quick call to H&M on it (I was trying to find out the content of the material) and they are unaware of any fabric by that series name.
Some fabrics are more light-fast than others, best to get a Inside/Out Brand Performance Fabric which has UV Blockers applied during production of the fabric. Any fabric designed to go outside or into sunrooms will have those UV blockers. From your description it sounds like you are getting fade from UV in the room. That is not warrantied and the best way to slow that down is to have solar tint applied to the windows in the room. Newer windows have UV block built into the glass and are called Low-E glass.
If your fabric is from manmade fibers (Polyester, Nylon, Olefin, etc) then you will find all man-made fabrics will pill. More expensive fabrics from natural fibers (Cotton, Wool, Linen) will not. So its always best to buy at least a blend. Pilling is the worst when its new, the material will eventually "settle". If that pilling bothers you, buy a pill shaver off Amazon and go over the fibers showing wear. After you do it twice in the first few months, you may not have to do it again.
All fabrics have a rub count from the Mill that produces them. it's always a good idea to check the rub count on a given fabric for high use pieces, though this usually requires the dealer to call the factory to get that number. Generally in everyday use for a main sofa I would suggest a fabric with a rub value of 30,000 or higher. Again, not a warranty item.
Squeaks are caused by friction rubs on interior components. It can be an interior spring rubbing against a piece of the inner frame, or a loose wood joint. Try to isolate the location. If a wood joint, that is a warranty repair and it would have to go back to the factory for a fix. If a spring/wood rub, that can be fixed usually by a local upholsterer. Consult your dealer for how to begin that process.
Last edited by drcollie; 09-15-2022 at 01:52 PM.
Duane Collie
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