Samples of leather swatches and more views of a particular piece of furniture are a must. A detailed description of the type of leather and if it is protected or not should have been on the website as well. I must say that buying a piece of furniture this way is a pain and with some dealers just telling you what you want to hear to make the sale, its is very difficult for the customer to make an informed choice.

I had to call H&M about 4 times to get dealers that carry the brand, and when I finally contacted them they did not even have one single piece.

Its been a part time job buying a sofa from then.